Privacy Policy

ErvoCom is responsible for the data processing described in this privacy policy. If you have any questions or would like to exercise your rights as a data subject under data protection law, please contact us at privacy@ervocom.ch or write to us at

ErvoCom AG
Fabian Vogt
Firststrasse 29
8835 Feusisberg

Our representative in the EU is: 

ErvoCom AG
Fabian Vogt
Firststrasse 29
8835 Feusisberg
You can contact the representative also at privacy@ervocom.ch

We collect the information you provide to us as follows:

• when you contact us;
• when you order goods or services;
• when you apply for a job at ErvoCom;

This includes general personal data, e.g. name and contact details and, if applicable, details of your position or role at the organization on whose behalf you are contacting us. If you order chargeable goods or services, we will also ask for your financial data, e.g. your preferred payment method and billing address.

We also process personal data that we receive from third parties. This regularly includes personal data that we receive in correspondence or in meetings with customers or business partners, e.g. your name and details of your activity as a team member of the customer or business partner.

Use for information
You can find out about ErvoCom and our range of services on the website without telling us who you are. As with any connection to a web server, the server on which we have the website made available automatically logs and stores certain technical data and stores it for a short period of time. This includes the IP address and operating system of your device, the date and time of use and the type of browser you use to access the website.

Web analysis
We use web analysis services (currently Google Analytics) to evaluate the use of the website and to obtain information for its optimization. The web analysis services we use collect and store usage data using cookies. Before being transmitted to a server outside Switzerland/EU/EEA, the requesting IP addresses are truncated. We therefore do not transmit any personal data to the provider of the web analysis services abroad.

Resources from external websites
We integrate resources from external servers on our website. These contain visible content (videos, photos) and technical resources (Google Maps).
The technical resources are used to improve the performance or security of our website. When you access these resources, the operator of the external server learns your IP address and/or certain marginal data that is necessary for the use of the external operator's server.
Further information can be found in our transparency statement on the integration of third-party services.

Note on the use of cookies
We use cookies, tags and similar technologies on the website to provide you with the best possible user experience and to help us improve the website. Cookies are text files that are downloaded to your computer or mobile device when you visit a website or use an app. Some of the cookies we use are necessary to provide certain features of the website. In addition, we use cookies to analyze the use of the website and to obtain information to optimize the website. In addition, we refer to our transparency statement on the integration of third-party services.
You can instruct your browser not to accept cookies or to ask you each time before a cookie is set. You can also delete cookies on your device by using the corresponding function of your browser.

On our social media pages, you will find posts about current developments at ErvoCom and our range of services. The social media providers collect and analyze usage data such as the number of visits and demographic information about visitors to our company pages.
We receive evaluations from the social media providers based on this data. These only contain aggregated or otherwise sufficiently anonymized data. Only the respective provider can identify you based on the usage data collected. Therefore, please note the data protection information of the respective provider.

We process your personal data primarily to inform you about our range of services and to provide, document and invoice our services in accordance with our contractual and legal obligations. We also process your personal data for the following purposes:

• Responding to your inquiries and communicating with you;
• Processing your orders;
• Responding to applications;
• Provision of the website;
• Analyzing and optimizing the use of the website;
• Optimizing our posts on our corporate social media pages;
• Informing you about new developments at ErvoCom and new services;
• Compliance with legal obligations; and
• Enforcement of legal claims.

We have a legitimate interest in the processing of your personal data in accordance with the aforementioned purposes. Some processing is also necessary so that we can fulfill our contractual obligations towards you or our legal obligations (e.g. retention obligations). On this basis, we process your personal data if and to the extent that the applicable data protection law requires a legal basis or justification for the lawfulness of data processing in general or for certain processing activities.

We only store your personal data to the extent and for as long as is necessary to fulfill the purposes described in this privacy policy or to comply with legal obligations.
In the interest of the integrity and confidentiality of personal data, we take appropriate technical and organizational measures. In particular, we implement access controls, access controls and procedures for regularly reviewing, assessing and evaluating the effectiveness of the measures in accordance with our risk assessment.

In order to achieve the purposes described in this privacy policy, it may be necessary for us to pass on your personal data to other companies. These are the following categories of recipients:

• other Group companies;
• external service providers;
• Suppliers and business partners;

We only store and process your personal data in Switzerland and the EU.

You have the following rights in relation to personal data concerning you:

• The right to obtain information about what personal data we hold about you and how we process it;
• the right to receive or transfer a copy of your personal data in a commonly used format;
• the right to rectification of your personal data;
• the right to erasure of your personal data;
• and the right to object to the processing of your personal data.

Please note that legal requirements and exceptions apply to these rights. To the extent permitted by law, we may refuse your request to exercise these rights. You also have the right to lodge a complaint with the competent data protection supervisory authority.

We may amend this Privacy Policy at any time, in particular if we change our data processing or if new legislation becomes applicable. The version provided at https://ervocom.ch/de/datenschutz applies. An English translation can be found at: https://ervocom.ch/en/datenschutz

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